The Paula Brown Shop

Shipping

Delivery Times (apply to online purchases only):

Shipping Method	When in-stock items will arrive:
Standard Shipping	5-9 business days (Monday through Friday, do not count weekends)
Express Delivery	3-4 business days
Next Day Air	2 business days

Please note: Delivery charges are based on the total value of merchandise shipped to each separate address. If you wish to ship your order to multiple addresses you may either enter a separate order for each address, or specify shipping instructions in the space provided on the checkout page. If an order includes goods to be shipped to multiple addresses, the additional shipping charges will be calculated separately, offline and billed to your credit card.

Shipping Costs (apply to online purchases only):

Total of Goods	Shipping Costs
Up to $15.99	$4.50
$16.00-$30.99	$6.00
$31.00-$39.99	$7.25
$40.00-$49.99	$8.25
$50.00-$74.99	$10.00
$75.00-$99.99	$11.25
$100.00-Above	FREE

*Express Delivery	add $9.95
*Next Day Air	add $24.95

Orders

Shipping outside the continental United States are subject to quotation. If you reside elsewhere and would like to place an order we would be happy to assist you. You may e-mail us or contact us by telephone at 877-841-6760 or by fax at 419-241-8107. Shipping to APOs and FPOs Orders shipped to APO or FPO addresses will ship via Priority Mail. Delivery charges are based on your order total plus $9.95 for Priority Mail. Order Tracking You can track your order online once it has been shipped. Or call Customer Service at 877-841-6760 or 419-241-8100, 10:00 a.m. - 5:00 p.m. Monday through Friday (EST). Please have your Order Number handy.

Privacy Policy

We collect customer information when necessary to process orders and keep our customers informed of new products, services, sales and special events at the Paula Brown Shop. We do not share customer information with third parties.

Email

We maintain an email database. We assume if you have given us your email address that you want to receive our mailings. If you do not want to receive our mailings , you simply need to let us know. If, at any time, you wish to remove yourself from the Paula Brown Shop email list, you need to email us at info@paulabrownshop.com.

Regular Mail

We maintain a postal database. We assume if you have given us your mailing address that you want to receive our catalog and other mailings. If you do not want to receive our mailings, you simply need to let us know. You can discontinue Paula Brown Shop mailings by calling 1-877-841-6760, writing to us at Paula Brown Shop, 912 Monroe Street, Toledo, OH 43624, or by emailing us at info@paulabrownshop.com.

Security

All information provided to us by our customers is stored on a secure server. All customer information transmitted to or from our web site passes through a Secure Socket Layer (SSL) that encrypts the information prior to transmission across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such one-click shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Your Consent

By using our Web site, you consent to the collection and use of this information by Paula Brown Shop. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.